Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

terms of searvice

aki Jan 11, 2019 02:53AM GMT

I'm considering subscribing Startup Plan for 3months.
Then I read price terms of use and so on, but could't figure when payment is done and the means of "PayPal automatically charges your account monthly.".
If I subscribe January 15 and want to use it for 3 months , when will payment be done and when will plan downgrade to free? if I unsubscribe February 16, is the end of term March 15?

Up 0 rated Down
Pavel Zuykov Jan 11, 2019 03:45AM GMT OpenWeatherMap Agent

Hello,

Our service is working like a subscription with monthly payments. So you will be charged every month, until subscription be canceled.

Up 0 rated Down
aki Jan 11, 2019 04:46AM GMT
Hi!

I understand it roughly. But have to explain to my client explicity.
Could you answer my question?
・Is a month term is 30days from payment's finished?
・Will I be charged at the start at every month of the day I was charged.


Up 0 rated Down
Pavel Zuykov Jan 11, 2019 05:15AM GMT OpenWeatherMap Agent

Hello,

You will be charged in the day of subscribe, and then every month in the same day of the month.

For example, 11 Jan, 11 Feb, 11 March, etc.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
9eda11838f597e7a95b6a1c991dcae0a@openweathermap.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete